Accessibility at True North Adventure Cruises
Published on 09 Nov 2024
At True North Adventure Cruises, we believe that extraordinary experiences should be inclusive and accessible to as many people as possible.
We understand that disability can be physical, sensory, cognitive, or intellectual – and that many disabilities are not immediately visible. We also recognise the diverse needs of our guests, including older travellers, young families, and those with temporary injuries or chronic health conditions. That’s why we’re committed to delivering tailored support and thoughtful service – both on board and ashore.
We warmly welcome guests from all walks of life, including members of the LGBTQ+ community. Every guest is treated with respect, care, and the personalised service that defines the True North experience.
What to Expect Onboard
Both vessels feature multiple levels connected by stairways. Activities, including water-based excursions like diving, snorkelling, and tender vessel transfers, may require a moderate level of mobility. Shore-based adventures, such as bush walks and waterfall exploration, can be physically demanding, but we offer alternative experiences to suit individual abilities.
Tailored Experiences for Guests with Limited Mobility
Our high crew-to-guest ratio allows us to offer personalized support and tailored activities. Guests with limited mobility can enjoy:
- Sightseeing tours via tender vessels or scenic helicopter rides.
- Relaxed onboard experiences with our crew assisting where needed.
- Alternative shore excursions designed to minimize physical strain while still showcasing the stunning locations we visit.
Contact Us for a Personalized Plan
We encourage open dialogue with our team to ensure we meet your accessibility needs. Our knowledgeable sales staff are ready to discuss your specific requirements at the time of booking, helping us create an experience that is as inclusive and comfortable as possible.
Please reach out to us directly for any questions about accessibility or to plan your customized adventure.
Note: Our crew undergoes regular training to support guests of all abilities, ensuring everyone receives the highest level of care throughout their journey.
