join the true north team
We offer both permanent and casual positions in the following areas; marine, engineering, hospitality and, sales and administration. Seagoing positions are only offered to outstanding candidates with the following minimum qualities:
Applicants considering deck positions also need to hold a minimum qualification as a coxswain.
Join a small but committed team representing one of Australia’s most revered tourism experiences. Sea-change to beautiful Broome!
This exciting full-time role focuses on sales and reservations and requires exceptional attention to detail and the highest level of customer service experience. The ability to work well to deadlines and multi-task in this fast-paced environment is a must. We welcome applicants with a fun and energetic attitude, previous experience in a sales administrative role, and a keen interest and dedication in the promotion and sales of this truly unique product. This role is based in Broome. If you’re a professional wanting the next step in your sales career and are keen to contribute to the future success of this progressive company, apply now to become part of the team!
Accountable to: The Sales Manager
The Hospitality Director role is directly responsible for the comfort and welfare of all passengers as well as all land-based and water activities.
The HD should consult with the Master & Chief Officer with regards to daily activities. The HD is also head of the hospitality department and is responsible for all hospitality crew. Attention to detail and time management is imperative for this role.
The Hospitality Director has the following responsibilities:
Accountable to: The Master
Qualifications Required: Coxswain Grade 1 NC (CoC) ~ Marine Radio Operator’s Certificate of Proficiency (MROCP) ~ STCW 95 Certificate of Safety Training ~ AMSA Medical ~ Maritime Identification Security Card (MISC) ~ Valid Passport ~ Responsible Service of Alcohol Certificate ~ Australian Drivers Licence ~ Senior First Aid ~ Passenger Ship Safety – Crowd Management Training
This role is broad, assisting in many areas of the vessel and requires someone with an exceptional focus on Hospitality and Service while at the same time organising and managing all administration requirements. Attention to Detail and Time Management are imperative as they will be creating their own time schedule to ensure all daily tasks are completed efficiently as well as any additional administrational duties that may be required.
The Ships Administrator has a great focus on sales that must be planned for and actioned.
Accountable to: The Hospitality Director
Qualifications Required: Certification Required ~ STCW 95 Certificate of Safety Training ~ AMSA Medical ~ Maritime Identification Security Card (MISC) ~ Valid Passport ~ Responsible Service of Alcohol Certificate ~ Australian Drivers Licence ~ Senior First Aid Desirable Qualifications ~ Coxswains Ticket (unrestricted) ~ Remote Area First Aid ~ Barista Qualifications ~ Passenger Ship Safety – Crowd Management Training
The TRUE NORTH is renowned for providing outstanding service and having a unique approach to crew / guest interaction. It is important that each member of the True North crew work together as a team, to maintain its reputation and offer an unforgettable experience. The role of the Hospitality Attendant (CA) is to provide outstanding service and a high standard of housekeeping at ALL times. Hospitality Attendants are in an excellent position to be able to ‘WOW’ their guests with their attention to detail and personality.
Qualifications Required: STCW95 Certificate of Safety Training ~ AMSA Medical ~ Senior First Aid ~ Responsible Service of Alcohol ~ Valid Passport ~ Passenger Ship Safety – Crowd Management Training
Qualifications Required: ~ Certificate of Competency – Master Class 5 (Mate Class 4 or above Desirable) ~ STCW 95 Certificate of Safety Training ~ AMSA Medical ~ Maritime Identification Security Card (MISC) ~ Australian Drivers Licence ~ Kimberley Guiding Experience Desirable ~ Radio Operators Certificate ~ Senior First Aid ~ Valid Passport ~ Passenger Ship Safety – Crowd Management Training
Accountable to: The Master/Chief Officer
The Bar attendant is responsible for the ship’s bar and adjoining lounge. The BA is to assist in vessel housekeeping and maintenance as well as ensuring efficient bar service at all times. The BA is to create an enjoyable environment throughout the day and in the evenings.
The Bar Attendant has the following responsibilities:
Desirable Qualifications: Remote First Aid
Qualifications Required: STCW 95 Certificate of Safety Training ~ AMSA Medical ~ Senior First Aid ~ Valid Passport ~ Responsible Service of Alcohol Certificate ~ Australian Drivers License ~ Barista Qualification ~ Passenger Ship Safety – Crowd Management Training
The primary role of the naturalist is to enhance and add value to the guest’s experience by delivering information and guided excursions related to the terrestrial and marine ecosystems visited on TRUE NORTH cruises. This process should occur through:
Qualifications Required: Certification Required ~ Coxswains Ticket (unrestricted – minimum) ~ STCW 95 Certificate of Safety Training ~ AMSA Medical ~ Maritime Identification Security Card (MISC) ~ Valid Passport ~ Australian Drivers licence, ~ Senior First Aid ~ Radio Operators Certificate ~ Kimberley guiding &/or Marine Biology / Science experience desirable ~ Passenger Ship Safety – Crowd Management Training
Accountable to: The Master/Chief Officer
Candidates should have fine dining experience and be able to assist with all aspects of galley management. An ability to provide superb attention to detail and the highest level of customer service. An ability to live and work in a small ship environment.
Qualifications Required: STCW95 Certificate of Safety Training ~ AMSA Issued Certificate of Proficiency Marine Cook ~ AMSA Medical ~ Senior First Aid ~ Valid Passport ~ Drivers Licence ~ Passenger Ship Safety – Crowd Management Training
Qualifications Required: Certification Required ~ Engineering Certificate – MED I ~ STCW 95 Certificate of Safety Training ~ AMSA Medical ~ Maritime Identification Security Card (MISC) ~ Coxswains Ticket (unrestricted – minimum), Senior First Aid, Valid Passport, Drivers Licence, Marine Radio Operators Certificate.
Qualifications Required: Engineering Certificate – Marine Engineer Class III ~ STCW 95 Certificate of Safety Training ~ AMSA Medical ~ Maritime Identification Security Card (MISC) ~ Coxswains Ticket (unrestricted – minimum) ~ Senior First Aid Certificate ~ Valid Passport ~ Drivers Licence ~ Marine Radio Operators Certificate ~ Passenger Ship Safety – Crowd Management Training
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see what’s going on true north
Experience the adventure
Hear from someone who truly knows about the value of booking ahead. “Cheggers” has travelled on the TRUE NORTH more than anyone else!
True North Adventure Cruises - has sailed into 30 years of continuous operations. The now revered adventure-cruise operator first cruised Western Australia’s remote Kimberley coast during 1987 when founding director Craig Howson commenced fishing type charters along a coastline that was and still is largely inaccessible from land.
Adding another dimension to the adventure, most cruise options on the TRUE NORTH feature an on-board helicopter! Carrying guests in air conditioned comfort, the ship’s helicopter provides unique opportunity to witness grandeur; unique opportunity to fish billabongs that have never been fished; unique opportunity to discover your very own wilderness!
There is nothing better than a day out on the water, especially when the fish are biting! Fishing on-board the TRUE NORTH is a much-favoured activity both with guests who have never picked up a rod before and, with those who have "caught them all!” Our guides encourage everybody on-board to “give it a go” and the TRUE NORTH’s multiple adventure boats never fail to bring back a swag of ‘fishing tales’! Stories about the ladies who out-fish the boys are pretty common, humorous equipment failures also come to note on a regular basis, then there are the ‘birthday fish’, the ‘monster fish’ and of course, the ones that got away! Our guides have seen and heard it all! Watch the video to find out more about actor Myles Pollard's fishing adventure!
The TRUE NORTH has once again impressed on the world stage coming second in the 2020 Traveller Made Brand Storytelling competition. Traveller Made is Europe’s largest travel consortium and its members represent the very best in luxury travel providers and suppliers. The group’s inaugural Brand Storytelling competition was an opportunity for leading travel brand’s to showcase “the story behind their brand” and, the competition attracted entries from some of the world’s most respected travel brands. In such esteemed company, True North’s marketing team was especially pleased to receive this additional acknowledgement.
West Australian artist Jacob 'Shakey' Butler joined the TRUE NORTH earlier this season and discovered the Kimberley's raw beauty. As the artist in residence, Jacob set up his canvas on remote beaches, beside freshwater billabongs and on-deck surrounded by pindan-coloured gorges. Watch the video above to hear Jacob describing how the Kimberley inspires the art of adventure.
A commonly asked question is “When is the best time to see the Kimberley?” And the answer is “The Kimberley is always at its best!” However certain times of the year can make it easier to satisfy particular interest. For example, if you would like to see plenty of whale action then departures in August and September are definitely for you! From late July humpback and southern right whales reach the Kimberley after swimming-up the west coast to reach breeding grounds in the north and it’s very common for guests to get great views of whales breaching and basking on the surface.